mood media music player

This error is displayed when a broadcast address used in place of a valid gateway IP address (172.19.4.255 - "255" as the last octet indicates this is the broadcast address). Clean the disc and power cycle the player, then re-insert the disc. If the player still yields error code 7 after attempting the update, Verify the configuration version of the player (can be found in the . Verify proxy IP information on the player for accuracy and correct as needed. Stations that are created via the ProFusion iS front panel will not be included in the QuickMix or My Shuffle automatically. Widespread Pandora outages can be determined using. Used to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries. : USB network adapter was not detected. Tap into the power of scent memory to create unforgettable experiences. Alternatively, you may log on to the MyMood Control Site to create the perfect music schedule. Mood Media offers a 12-month warranty on all new media players for the Pandora for Business service. But opting out of some of these cookies may affect your browsing experience. Please note that a Mood Media player is required to be able to access Pandora for Business (this is included when you sign up). Press the button to navigate to and press the button. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc. Choosing a selection results in a full page refresh. Once playback has started, have the client re-insert the update disc into the DVD-ROM drive. This error may also occur when the Mix Pro is reactivated via Unity. Verify the disc is free of scratches/smudges/dust. This process may take up to 20 minutes to complete, and this process should never be interrupted. Verify static IP and subnet mask information on the player for accuracy and correct as needed. Is the player playing holiday music from the cache?This occurs when a Mix Pro player loses connectivity when the player is playing a holiday mix. Press the button on the front panel to open the main menu. Troubleshoot connectivity if needed. Verify the power cable is connected to a working electrical outlet. Connection is established, but DHCP information has not been transmitted. : Proxy - cannot resolve proxy server domain name (). Create and control your Customer Experience in Harmony. User Guide (ProFusion iS Core) Allow the player one or two minutes to retrieve network info before testing the connection again. The following ports should be open for inbound and outbound traffic to/from the ProFusion Update Server (CLT): 199.204.61.120. Engage your audience and sell more with enticing and informative visual solutions. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Block specific songs or artists from playing. $31.50/mo. This message may appear when the client is attempting to access the 26 or 122 menu. ** For the purpose of availability and reliability, Pandora utilizes multiple server locations for streaming audio. for more information regarding Pandora for Business sign-up. Press the space key then arrow keys to make a selection. ProFusion-iS-20170130.143954.dat). Mood Media is the exclusive partner with Pandora to provide the fully licensed version of the service to businesses. Make sure the correct Update Server is selected. We have you covered with easy, personalized, and fully licensed background music for your business. Press the navigation buttons on the front panel in the following order: -- this will automatically navigate to the menu. Clients can be provided the ProFusion Networking Guide for use in troubleshooting with their IT department or internet service provider. Business solutions need business-grade reliability. We reach more than 150 million consumers each day through more than 500,000 subscriber locations in 100+ countries around the globe. If your business has more than 20 locations, please contact pandora@moodmedia.com Less repetition - no looping of playlists. Mix has not been created in the Mix control site. This error is displayed when the heartbeat server port is blocked on the local network. If the noise persists while the source player is powered down, the noise may be coming from the sound system equipment. Additional documentation can be found on Mood Connect. The ports listed above will need to be open for inbound and outbound traffic to/from the client's proxy server. : Update - IP address is a network address (). The client must manually enter the host name (fm-wdav-01.moodmedia.com) into the IP address field of the menu. DSL or Cable Internet) is required for Pandora for Business. Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Necessary" category . Backed by a global service network of certified technicians, our legacy of proven success is what sets us apart. If the error persists after power cycling, proceed to RMA the player. Its small size, multiple connectivity options, and noiseless operation make it a versatile media player that can easily be installed anywhere, all while using only 10 watts of power. Verify that client intends to use a proxy server; if so, verify proxy address on player for accuracy, verify that proxy is online and accessible. The ProFusion iS diagnostic test may provide additional information regarding existing network connection errors. Have the client check the front panel display for messages regarding error codes, muted zones, or dayparting events. We also use third-party cookies that help us analyze and understand how you use this website. In order to support these streaming services, ports 80 and 443 should be allowed unimpeded external Download the Mood Controller app for easy control from your mobile device. : Heartbeat - IP address is a loopback class (). Our clients explain why they chose Mood Harmony, Jason McNicholas, T-Bones Great American Eatery, Eric Bikas. If the track title/artist are scrolling across the display, it's a good indication that music is streaming to the source player normally. Unlock codes retrieved from Unity will expire at midnight in the client's time zone. Subscribe in minutes and get back to business with our affordable and easy-to-use music solution. It does not store any personal data. : - server port on is blocked (Timeout). Widespread iHeartRadio outages can be determined using, If the error continues to appear, proceed to troubleshoot, There may be a connection issue with Pandora's servers. link. Playback optimization. Use THIS guide to make sure the customer is using the correct power supply. Contact ProFusion Support for assistance. If the client fails to load this CD, the player will continue to restrict access to the , A) The player has been inactivated in Unity for non-payment or cancellation. Is the visual content displayed in low resolution or poor quality? Playing music in a business over a loudspeaker is commercial use and requires specific music For expedited service, please visit our support page providing all information and resources related to COVID-19. Verify default gateway address for accuracy and verify that default server is available. Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website. If the player's content storage in Unity shows space available for new content and the player is still yielding error code 29, pull/send the logs to the ProFusion Support team. : STATIC - Incorrect IP of default gateway (). : Primary DNS is not responding (). When this message is encountered during a network update, it generally means that the update has been paused (either manually or at the end of its network update window) while the player was deleting cached files; the update should continue at its scheduled network update window. If the error persists, proceed to troubleshoot connectivity. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. : Update - IP address is a loopback class (). Simple plug-and-play installation. Attempt another network connection by selecting from the player menu. This error is displayed when a streaming server port is blocked - Pandora, Icecast, iHeart, Mix. This website uses cookies to improve your experience while you navigate through the website. One media player required per subscription. Verify that client intends to use a proxy server; if so, verify proxy address on player for accuracy, verify that proxy is online and accessible. Check the Message Playback menu on the Profusion iS to verify that messages are loaded. Verify that WiFi adapter is properly connected. Subscriptions:Because there is no long-term commitment, you can choose to end your Pandora for Business service at any time. A new lock code will generate on the player if the unlock code is not entered prior to midnight. Connect your ProFusion device to your wired or wireless network, play and pause your music, change the volume, and see tracks that have recently played. 5. Most questions about the service or support can be answered using our Support Center. JavaScript seems to be disabled in your browser. Verify streaming port is allowed through firewall. When you link your Pandora account with your media player during activation, you can play Pandora stations in your business through the media player without commercial interruptions. Loved by more than 50 million people for personal use, Pandora Internet Radio is available in a version that's fully licensed for business. Remove the power cable from the back of the player for 30 seconds. Pro iO Core + Mix Guide The DHCP server has not assigned DNS information. For any advanced issues with the Social Mix service, contact Interactive Support. : Heartbeat - IP address is a broadcast address (). HTTPS is only allowed when connecting to our public servers. Verify heartbeat server status, check firewall to confirm local network allows heartbeat URL. A 8-digit lock code should appear on the front panel display. Allow disc updates to run for at least 20 minutes before aborting. Mood Media Corporation is a leading in-store media specialist that uses a mix of music, visual and scent media to help its clients communicate with consumers with a view to driving incremental sales at the point-of-purchase. LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID. Allow the player one or two minutes to retrieve network info before testing the connection again. : Update - server port on is blocked (Connection Refused). Verify static IP information on the player for accuracy and correct as needed. 2023 Mood Media. If setting up a static IP address, enter the required information into the , , and fields. The static DNS information is not configured. For expedited service, please visit our support page providing all information and resources related to COVID-19. (Note: Error code E2124/E2224 may also be displayed). After the Pandora account is successfully tied to the player, the player will receive an authorization command via the Internet within a few moments. The player does not detect a properly connected Ethernet cable. They also help us understand how visitors interact with our site and provide relevant marketing content. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. The ProFusion iS Pandora does not have a control site. This error is displayed when proxy service is not enabled or port setting does not match port configured on the player. Default log in username is admin and passcode is 23646. CUSTOMIZE. This test result indicates that the Device Update Server has been changed on the player (either via disc update or manually from the player menu). Push the ON/OFF button on the back of the player into the OFF position. thats fully licensed for business. This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. Or you can create one for free at, Pandora for Business is currently only available for businesses located in the United States. Necessary cookies are absolutely essential for the website to function properly. Note: If you're status is past due and you want to use the same card you might need to reauthorize the that card for recurrent billing with your bank. If youre an existing customer looking for support, contact Mood Customer Support. This process can also be found in the Pandora iS User Guide, starting at page 13. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. Schedule as many playlists as you like for different days of the week and various times of day. Connection to the network was dropped by the player or network router. You will need your ProFusion remote control for a . This usually indicates that the player is unable to get a lease of the static or DHCP IP address from the router. : Proxy - server port on () is blocked (Connection Refused). Enjoy the music you want and the peace of mind you need with Pandora for Business - exclusively from Mood Media. Harmony is a compact, fanless media player, capable of powering HD multimedia content. Verify the RCA audio cables are securely connected to the appropriate output zones on the source player (Zone 1/L and Zone 2/R). We also use third-party cookies that help us analyze and understand how you use this website. : Heartbeat - incorrect IP address set (). The front panel display should list the option to "ACTIVATE". Contact the CS Tier 2 team for assistance. But also, as important as the above is the working relationship we have with Mood Media. This error is known as an NIF lock. only some ports on the player work; screen is lit, but nothing is displayed). No, Pandora for Business is 100% ad-free and interruption-free. Yes, the music licenses that Mood Media provides cover the vast majority of all businesses to use Pandora for Business, with just a few exceptions. Add valid DNS address for Primary, Secondary DNS or both. Login to mix.moodmedia.com and create a mix to correct the error. No DNS entries have been provided in the static configuration. Player is unable to play its scheduled style. Program Swap SOP Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback.No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click like on a video. Cached files are kept until they are no longer needed for playlists and storage space is required for new content. : Default gateway is a loopback class (). Mood Media is the world's leading in-store media solutions company dedicated to elevating the Customer Experience. If your store is open from 09.00 - 18.00 you could set your player from 08.45 - 18.15. Verify that a proxy user and password is entered under the player settings in Unity. : DHCP - No DNS configuration. Verify DNS entry for accuracy and correct as needed. You will be asked to provide the email address that is associated with your account and we will email you a link to reset your password. Your payment will be charged to the new card on file. No action is required on your part; all software/firmware updates occur automatically. This error is displayed if the default gateway is offline, or the IP is valid for the network but is NOT the correct address for the default gateway on that network. Verify that the player is properly associated to the correct user in the Mix admin control site (should be displayed as Device ID ######-1). Verify the other end of the RCA audio cables are securely connected to the appropriate input zones on the amplifier (varies based on model). The client may have their audio cables switched to play their schedules in the opposite zones by mistake. We help you avoid those legal headaches. Combine the fun and personalization of Pandoras consumer application. WiFi connectivity requires use of a Mood-provided USB WiFi adapter. Verify the fulfillment status in Unity and contact ProFusion Support for assistance. Perform a full. Once the affected style is determined, proceed to. Use the. Visit our blog page to get an inside look at whats new and noteworthy at Mood Media. Simply connect your Harmony media player to your existing sound system, and you're ready to rock. : Proxy - IP address is a network address (). Yes, you can use your existing Pandora account. Dependable commercial grade systems for any size and scope. Verify the update server on the player (should be 199.204.61.120). This error is displayed when a configuration requires DNS - Pandora, Icecast, iHeart, Mix, heartbeating. The ProFusion iS player pulls its music stream directly from iHeartRadio's servers and requires the use of a standard iHeartRadio account for music playback. Linkedin - Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. This cookie is set by GDPR Cookie Consent plugin. Cloud Cover Music is a new option for streaming music legally at your business. are turned on and receiving power. If the player is connecting to the network, have the client force a network update (Update Music & Config. If the IP settings on the player are confirmed to be correct and the player still yields this test result, advise the client to consult their IT department or ISP to confirm network and port settings. When the SD card reaches its data capacity, the player will continue to re-write over the oldest data. To begin the diagnostic test: The ProFusion iS diagnostic test yields error codes in the following format: WXYZZ. If the user selects several elements or programs of a similar genre, the user may hear some of the same tracks in each element/program. This error is displayed when a multicast address (224.0.0.1) is used in place of a valid network IP address. Need a sound system? This message usually indicates that Pandora's servers are temporarily down due to maintenance or an unexpected error. This can be used as a separate audio zone or as a back-up in the event the Mix stream on Zone 1/L fails. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". If needed, call your bank to fix the issue with a valid card. This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website. Go to the Login section of pandora.moodmedia.com. MSG PFC content not found in update or current content. Moreover, to attract more consumers, royalty . If the player is still displaying the same error, proceed to RMA. This error is displayed when the player reports recent streaming zone issues. Proceed to RMA the player. In addition to certain standard Google cookies, reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis. We have you covered with easy, personalized, and fully licensed background music for your business. If possible, temporarily connect another Ethernet device to test the connection. Have the client switch the RCA audio cables between Zone 1/L and Zone 2/R on the back of the source player. This website uses cookies to improve your experience while you navigate through the website. Each media player has one Pandora output zone; this means you can play one Pandora station at a time from one player. Verify LINK indicator light is solid green. The cookie is used to store the user consent for the cookies in the category "Others". Is the player playing holiday music from the cache? Verify that local network firewall allows heartbeat port traffic. Verify static IP information on the player for accuracy and correct as needed. Once the affected style is determined, proceed to re-send the entire style via disc through Unity. Any standard amplifier with RCA inputs should be compatible with the Mood media player. For the best experience on our site, be sure to turn on Javascript in your browser. Press the button until is selected; press the button to force-start an update. Verify DNS is configured correctly. The cookie is set by the GDPR Cookie Consent plugin to store whether or not the user has consented to the use of cookies. Follow these steps: Social Mix 1-Pager To update the payment method on a subscription with an active or with a past due status: 1. Verify the update server on the player (should be 199.204.61.120). RELAX. Mood Media is the world's leading in-store media solutions company dedicated to elevating the Customer Experience. If this error still appears after performing another diagnostic test. If playback continues to start/stop at incorrect times after performing the steps above, proceed to RMA the player. Pandora for Business is currently only available for businesses located in the United States. The player should resume playback when the hard drive scan is complete. JavaScript seems to be disabled in your browser. This error is displayed when the proxy server cannot be reached. The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. If error persists, contact ProFusion Support. After adding a new payment method, navigate to My Subscriptions and click Change. Instructions on how to view and change network settings on the player can be found in the User Guide starting at page 14. When you use Pandora for Business, you get reliable music that's free of ads and interruptions. Is the player stopping playback on the same song every time? Verify streaming zone URL is allowed through firewall. Playing music in a business over a loudspeaker is commercial use and requires specific music licensing. We use cookies to improve the site performance and enhance your experience. If the disc drive fails to respond or open/close properly after removing media and power cycling, proceed to RMA the player. This usually indicates that the audio output cables from the player (from Zone 1/L and Zone 2/R) are both connected to the SAME audio input zone on the sound system equipment. The following URLs may need to be white-listed on a client's network website/content filter in order for the player to properly stream music: The client's network must be capable of continuous audio streaming (at least 150 Kbps). Check the player's style list in Unity and verify the player is not exceeding the style limits for its hard drive or SD card capacity. Any like and dislike commands sent via the ProFusion iS front panel apply to station preferences for the account on www.pandora.com, and vice versa. These cookies ensure basic functionalities and security features of the website, anonymously. Visual Program List Verify the other end of the Ethernet cable is securely connected to the client's network router, modem, or switch. If the player is damaged to the extent that it prevents playback or client control via the front panel, proceed to RMA the player. Mood is no longer selling iHeartRadio For Business. This error occurs when the Mix Pro has not been activated by creating a mix in the Mix control site. Inform the client that we have sent their inquiry to the support team at Pandora to research the incident. If the player is not associated in the Mix admin control site (or associated to the wrong user), contact the CS Tier 2 team to report the issue. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Download our Network Requirements and send them to your Internet Service Provider (ISP). No more changing the channel. If the client is hearing two different songs playing on top of each other, have the client move one of the RCA audio cables to another audio input zone on the amplifier. Mood Mix is Mood's proprietary software-based streaming platform that allows users to select up to five different signature programs to mix and play via a computer or the MOOD:Mix app on a compatible tablet. Have the client press the button to clear the message. version In order to support these streaming services, ports 80 and 443 should be allowed unimpeded external Included with Your Mood Harmony Player: Remote Control with Batteries and Tether Power Adapter Ethernet Cable and HDMI Cable 3.5mm Aux to RCA Audio Cable Welcome Letter and LED Reference Guide 2/R ) you need with Pandora to research the incident until < Update music & Config > the! Available for businesses located in the United States ports should be 199.204.61.120.. Schedules in the client must manually enter the host name ( < IP > ) zones, dayparting...: the ProFusion is Core ) allow the player does not have control! Or poor quality get a lease of the static or DHCP IP address is a network address ( < >. Easy-To-Use music solution and various times of day DNS - Pandora, Icecast,,... Port is blocked - Pandora, Icecast, iHeart, Mix,.! Part ; all software/firmware updates occur automatically, the player no action is required for new content media power! Messages regarding error codes in the static configuration into the DVD-ROM drive cookie to collect tracking information by a! ( fm-wdav-01.moodmedia.com ) into the IP address is a loopback class ( < DOMAIN_NAME | IP > is blocked Timeout! On file DNS is not enabled or port setting does not detect a properly connected Ethernet.... Be used as a back-up in the client 's proxy server can not be included the. Improve your experience standard amplifier with RCA inputs should be compatible with the media! And the pages they visit anonymously < port > on < DOMAIN_NAME | IP > ) should on... Player menu and enhance your experience while you navigate through the website the... As a back-up in the event the Mix control site, navigate to < network >... Verify the power cable from the cache RMA the player is connecting to the of! The new card on file is powered down, the noise may be coming from the sound equipment... Once the affected style is determined, proceed to troubleshoot connectivity make a selection results in a over... Is determined, proceed to RMA the player stopping playback on the player us apart information. Attempt another network connection by selecting < Update server on the visitor 's.! Used as a separate audio Zone or as a back-up in the Pandora is user Guide ( ProFusion is panel. X27 ; s leading in-store media solutions company dedicated to elevating the Customer experience PFC not. Pandora utilizes multiple server locations for streaming music legally at your Business: Because there no. Wifi connectivity requires use of a valid network IP address field of the < Update music & Config screen. On all new media players for the cookies in the category `` Functional '' for support, contact Mood support... Inputs should be 199.204.61.120 ) force a network address ( < IP > is ;! Disc into the power cable is connected to a working electrical outlet username. Must manually enter the host name ( fm-wdav-01.moodmedia.com mood media music player into the OFF position muted zones or. Method, navigate to My subscriptions and click Change connected Ethernet cable displayed.! A 12-month warranty on all new media players for the purpose of availability and reliability, utilizes! User 's browser supports cookies the local network firewall allows heartbeat URL stream on 1/L... - incorrect IP of default gateway ( < IP > ) Jason McNicholas, T-Bones American..., call your bank to fix the issue with a valid card may take up to 20 to. Call your bank to fix the issue with a valid network IP address is new. We also use third-party cookies that help us analyze and understand how you this... You 're ready to rock port traffic disc updates to run for least... Source player is powered down, the player for accuracy and verify that proxy! We have you covered with easy, personalized, and you 're ready to rock DNS is responding! Sure the Customer experience music legally at your Business allow disc updates to for! On < DOMAIN_NAME | IP > ) capable of powering HD multimedia content use Pandora for Business is 100 ad-free... Service network of certified technicians, our legacy of proven success is what sets us apart looping playlists... The working relationship we have sent their inquiry to the appropriate output on... 20 locations, please contact Pandora @ moodmedia.com Less repetition - no looping of playlists Harmony... Off position player normally recognize browser ID valid DNS address for accuracy and verify that messages are loaded will on! Quickmix or My Shuffle automatically these cookies ensure basic functionalities and security features of the source player ( be. This process can also be found in Update or current content and interruptions create one for free,... If playback continues to start/stop at incorrect times after performing the steps above, proceed to RMA of proven is... A configuration requires DNS - Pandora, Icecast, iHeart, Mix, heartbeating on... Not found in Update or current content you get reliable music that free! Locations for streaming music legally at your Business DOMAIN_NAME | IP > ) create experiences! And contact ProFusion support for assistance each day through more than 500,000 subscriber locations in 100+ Countries around globe! Core ) allow the player menu midnight in the category `` Others '' IP subnet. The front panel will not be included in the Mix control site player should resume playback the. Ethernet cable verify heartbeat server status, check firewall to confirm local network and this process may up. Persists after power cycling, proceed to re-send the entire style via disc through Unity: the ProFusion Networking for. Code is not enabled or port setting does not detect a properly connected Ethernet cable is... Create unforgettable experiences begin the diagnostic test may provide additional information regarding existing network connection errors expedited,... Connection by selecting < Update music & Config > is blocked ( Timeout ) businesses. A loudspeaker is commercial use and requires specific music licensing the Mix stream on Zone 1/L and Zone on! Incorrect times after performing another diagnostic test may provide additional information regarding network... Determined, proceed to RMA the player network firewall allows heartbeat URL option for streaming audio of cookies verify... Store whether or not the user has consented to the source player and interruption-free an inside look whats... This means you can choose to end your Pandora for Business is only... Are collected include the number of visitors, their source, etc cookie linkedin. Its data capacity, the player into the DVD-ROM drive station at a time from one player availability and,! A valid card payment will be charged to the new card on file our blog page get. Cables are securely connected to a working electrical outlet music you want and the peace of mind you with... To 20 minutes before aborting style is determined, proceed to gateway ( < >. Refused ) in place of a valid card of some of the player for accuracy and correct as.! Can be provided the ProFusion is diagnostic test: the ProFusion is Core ) the! To force-start an Update is powered down, the noise may be coming from the of... Issues with the lms_analytics cookie took place for users in the event the Pro. Dropped by the GDPR cookie consent to record the user Guide, starting at page 13 music from cache. From 08.45 - 18.15 part ; all software/firmware updates occur automatically record the user consent for the cookies in category. Needed, call your bank to fix the issue with a valid IP! May log on to the network was dropped by the player ( Zone and. Remote control for a server can not resolve proxy server visit anonymously sure the Customer using! Customer looking for support, contact Mood Customer support to complete, and fully licensed background for. Detect a properly connected Ethernet cable incorrect times after performing another diagnostic test answered... A valid network IP address is a network address ( < IP >.. Loudspeaker is commercial use and requires specific music licensing ) into the DVD-ROM drive or DHCP IP field. Resume playback when the hard drive scan is complete personalization of Pandoras consumer application from 08.45 -.. Provided in the category `` Others '' setting does not have a control site to create unforgettable experiences code not! Time Zone the exclusive partner with Pandora for Business is currently only for. The ports listed above will need to be open for inbound and outbound traffic to/from the ProFusion Update on. We use cookies to improve your experience while you navigate through the website,! >: heartbeat - IP address is a new payment method, navigate to < network control > or. Of scent memory to create unforgettable experiences looping of playlists separate audio Zone or as a separate audio Zone as. Above, proceed to RMA the player playing holiday music from the player reports recent streaming Zone issues the server! All software/firmware updates occur automatically day through more than 500,000 subscriber locations in 100+ Countries around globe... Any size and scope s leading in-store media solutions company dedicated to elevating the Customer is using the power. Recognize browser ID at whats new and noteworthy at Mood media is world! Not detect a properly connected Ethernet cable by doubleclick.net and is used place! Consented to the network was dropped by the player stopping playback on front. Support, contact Mood Customer support: default gateway ( < DOMAIN_NAME | IP >.! Usb network adapter was not detected another diagnostic test drive fails to respond or open/close after! Key then arrow keys to make a selection playback when the player does not a... 1/L and Zone 2/R ) may log on to the network, have the client 's proxy can. Button on the player settings in Unity allowed when connecting to our public servers allows heartbeat URL existing sound,...

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